Privacy Policy

1. Introduction

Welcome to Wildfire.

We want to be completely open and transparent with how your data is used and give you control over what we do with it when you use our services. All of the personal data we collect is used to deliver and improve the services we offer to you.

By using our services, you agree to the collection and use of information as set out in this policy. We are compliant with the General Data Protection Regulation (GDPR) and recognise the importance of ensuring that and personal data you share with us is properly managed and protected.

We recommend that you read this Privacy Notice. If you have questions or concerns about the Cookie Policy, Privacy Notice or your data, you can contact us through our online form.

2. The type of personal information we collect

When using our services, we may collect and process the following information from you:

Personal details – such as: your full name, postal address, phone number, email address and IP address

3. How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you through for one of the following reasons:

  • To provide a service
  • To notify you about our services
  • To provide customer care and support
  • To monitor the usage of the service and identify improvements and issues

4. Data security

The site uses reasonable security methods to protect your personal data.

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

5. Sharing of data

We do not share your data with other organisations.

We do not sell data – at no point will sell your personally identifiable information – including your name, address or e-mail address – to any third party.

6. Third party services

Google Analytics – We analyse the performance of our website and improve customer experience using Google Analytics. You can read more about Google Analytics in their Privacy Policy

7. Data retention

We will retain your information only for as long as is necessary to provide you services. If you no longer want us to use your information to provide you services you can let us know you wish to unsubscribe through our online form.

11. Changes to our privacy policy

If our Privacy Notice changes at any time in the future, it will be posted on this page.

Cookies Policy

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies.

1. What are cookies?

Cookies are small computer files that are sent to your browser from a website and stored on your device. A cookie may store anonymised information about the actions performed during the site visit.

One of the ideas behind the use of cookies is to enhance the visitor’s experience next time they visit – for example, you may not have to enter a user name, address etc. on subsequent visits made from the same computer.

2. What if I want to turn cookies off?

You can stop your browser accepting cookies, or stop it accepting cookies from a particular website. You can find out how to do this on the help pages of your web browser. However, if you do not accept cookies, you may not be able to use some elements of our site or some functionality might be limited.

3. How we use cookies
We use cookies to track the activity on our site and hold information that helps the site work more efficiently.
Types of cookies we use:

  • Session and persistent cookies – to operate our service
  • Security cookies – to authenticate users and help prevent fraud
  • Preference cookies – to remember your site settings from previous visits

Policy last updated 26th April 2022